GappGo Privacy Policy

GappGo Pty Ltd ACN 609 441 607 (“GappGo” or “We”) manages the information that We collect from you in accordance with all applicable privacy legislation in Australia.

This Privacy Policy describes how GappGo handles your personal information, and sets out the rights and obligations that both you and GappGo have in relation to your personal information.

By accessing (the “App”) you accept and agree to the terms and conditions of GappGo’s user agreement (“User Agreement”), which includes your consent to, and authorization of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Note that under GappGo’s terms and conditions of use, you must not use the App if you are under 18 years old.

Collection and Use of Your Personal Information

GappGo provides a community-based online service. A failure by you to provide information requested by us may mean that We are unable to provide some or all of our services to you.

GappGo collects personal information when you register with and use GappGo. This may include, but is not limited to, your name, address, phone number, contact details, birth date, gender, credit card and account details, occupation, interests, and application details for verification services. We might also give you the option of providing a photo or video to be associated with your GappGo user ID. If your personal details change, it is your responsibility to update your GappGo account with those changes, so that We can keep our records complete, accurate and up to date.

You are not anonymous to us when you log into the App or post any content (including Gapps, items to be supplied, bids, comments or feedback) on the App or any associated forum. To enable us to improve our existing services and to create new service features, GappGo may collect, and share with other users and service providers on GappGo, information about the way you use our services, including (but not limited to) the transactions you enter into on the App, your feedback rating (including any references requested using our ‘Reference’ feature), the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers.

When you:

  • use the App to create a Gapp or item to be supplied, or make a bid, or comment on a bid, or provide feedback on other users; or
  • otherwise communicate in a public forum on the App,

your user ID and all the material that you post is visible to other GappGo users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting. GappGo does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal information which is voluntarily posted by you in any publicly accessible area of the App.

GappGo may also receive and record information from your devices, including IP addresses, cookies (see section 2 below), software and hardware attributes and your page requests.

In addition to data collected from your submissions, we may also collect data on your internet behavior from Facebook, other social media Apps, and other services. If you use a location- enabled GappGo service, We may collect and process information about your actual location (for example, GPS signals sent by your mobile device). We may also use a range of different technologies to confirm your location.

GappGo may use the information collected by it to provide the GappGo Services, including (but not limited to):

  • identification and authentication;
  • to protect GappGo and the users of the App;
  • to customise the content and any advertising displayed on the App;
  • to provide, maintain, protect and improve our services;
  • providing your information to a user with whom you have or had a contract facilitated by GappGo;
  • as required by law, order of a court, tribunal or regulator or if GappGo reasonably believes that the use or disclosure of the information is reasonably necessary for enforcement related activities;
  • to develop new service features;
  • to ensure that GappGo receives payment of the fees due to it;
  • to contact you (for example, to inform you about upcoming changes or improvements to our services);
  • to conduct research;
  • to permit content on the App (such as postings or third party advertisements) to be targeted, on an aggregate basis, to the users for whom it is most likely to be relevant;
  • to expand our user base;
  • to develop our relationships with affiliate service providers;
  • to provide or arrange internal or external verification services obtained by you via the App; and
  • to generate data reports on an aggregated, non-personally identifiable basis, for both internal and third party use, but subject to any applicable laws (for example, We may show advertisers or investors trends relating to the general use of GappGo’s services).

Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to GappGo, and to respond to any enquiry you make, in some cases information we collect is transferred overseas. When you contact GappGo, We may keep a record of the communication(s) between you and GappGo to help resolve any issues you might have. If other user(s) of the App already have your userID (or other information identifying you), and you have chosen to upload a photo or other personal information to your GappGo account, We may show those user(s) that personal information.

In certain circumstances We will use your email address to administer our User Agreement (for example, We may notify you of a breach, or action a request for a Take Down Notice in response to a claim of copyright infringement).

If We collect, use or disclose any information from you that is not personal information, but is sensitive information (such as information relating to police checks conducted on users of the App), then We will seek consent directly from you each time we collect, use or disclose your sensitive information, including for direct marketing purposes. We will not use or disclose your sensitive information for any other purpose unless the purpose is directly related to the primary purpose for which your sensitive information was collected.

Cookies and Anonymous Identifiers

If you have registered on the App then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the App, by accessing your information when you sign-in to GappGo.

GappGo may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on GappGo’s user base, and to improve GappGo’s services. We may also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your GappGo account with your Facebook profile).

You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with GappGo’s services), or to indicate when a cookie is being set by GappGo, the GappGo Services may not work as intended. You should remember that, while you may still be able to use the App if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain GappGo features.

Protecting and Maintaining Personal Information

Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information We hold about you from unauthorized access, use and disclosure, however We cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, We cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk.

You are entirely responsible for maintaining the security of your passwords and/or account information.

Third Parties

The App may contain links to third party webApps including the networks of our valued affiliate service providers, advertisers, and8, or make available services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these webApps, for instance Stripe payment system, or use any services obtained from third party service providers via the App that requires you to provide personal information (including sensitive information if relevant) directly to such third parties (for instance third party verification providers), note that they have their own privacy policies. If you use our App to link to another App, or use a service obtained from a third party service provider via the App, you will be subject to that App’s or third party’s terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal information on such Apps.

GappGo does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal information by, any party other than GappGo, including any user of the App, the operators of any webApp to which the App links, or third party service providers to whom you directly provide your personal information (including sensitive information if relevant) to.

If GappGo is involved in a merger, acquisition or asset sale, We will give affected users of the App notice before their personal information is transferred to another entity or becomes subject to a different privacy policy.

The GappGo webApp and Mobile Apps make use of the Google Maps API to assist with location based information.


GappGo may contact you as the result of a referral by another user of the App who has provided us with contact information, such as your name and email address. The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of GappGo’s referral system by emailing GappGo using the contact information provided on the App.

Administrative Communications

GappGo reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from GappGo you must close down your GappGo account.

Accessing Personal Information

We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:

  • We are legally permitted or required to deny you access to, and/ or to retain, the information; or
  • you make request(s) that are unreasonably repetitive, require GappGo to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.

If you wish to access the personal information We hold about you, or to delete your GappGo account, you should contact us.

We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.

Privacy Concerns

If you have concerns about how We handle your personal information or require further information, please email GappGo using the contact form provided on the App. If you make a formal written complaint in relation to our compliance with this Privacy Policy, We will contact you to follow up on that complaint. Other than material that you voluntarily choose to post on the App (such as Sender postings, bids and comments on other users), the only information about you that We will post publicly is your GappGo public profile.

GappGo may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). GappGo will send notification of any such modification to your GappGo account and/or your registered email address. You should check that account regularly. ACN  609 441 607. copyright 2018 All rights reserved.